Cleaning Services
Cleaning Companies Do Themselves No Favours.
Cleaning is one of the most competitive markets there is in the service industry. Customers are entirely price driven. Quality of service is not generally considered by potential customers. Cleaning is not a product you can look at prior to purchasing and make judgements about its quality. Cleaning everybody and anyone can do therefore you would expect the same quality regardless of how much you pay. Consequently customers will go for the lowest of the quotes which for them is entirely sensible and the correct thing to do. The customer is not at fault. The fault falls upon the cleaning firm willing to carry out cleans at unrealistic prices. Prices that are set so low that they can secure a contract. This price may be set because no labour is being employed; in these cases the firm can never hope to grow and be highly profitable. Or the job may be quoted for on the basis of employing very cheap labour with the smallest of profit margins being built into the quote and then having secured the contract under staffing it so as to boost the profit margins.
At Sparkle Cleaning Services we believe in providing a realistic quote, not one which will secure a contract at any price. This quote will take into account the fact that we reward our workforce well and we do not understaff. This results in the workforce being happy and carrying out their jobs diligently. We do not engage in price cutting simply to gain contracts. We provide quotes at fair prices; prices which will ensure the customer obtains a quality clean.
contract cleaners
Cleaning is one of the most competitive markets there is in the service industry. Customers are entirely price driven. Quality of service is not generally considered by potential customers. Cleaning is not a product you can look at prior to purchasing and make judgements about its quality. Cleaning everybody and anyone can do therefore you would expect the same quality regardless of how much you pay. Consequently customers will go for the lowest of the quotes which for them is entirely sensible and the correct thing to do. The customer is not at fault. The fault falls upon the cleaning firm willing to carry out cleans at unrealistic prices. Prices that are set so low that they can secure a contract. This price may be set because no labour is being employed; in these cases the firm can never hope to grow and be highly profitable. Or the job may be quoted for on the basis of employing very cheap labour with the smallest of profit margins being built into the quote and then having secured the contract under staffing it so as to boost the profit margins.
At Sparkle Cleaning Services we believe in providing a realistic quote, not one which will secure a contract at any price. This quote will take into account the fact that we reward our workforce well and we do not understaff. This results in the workforce being happy and carrying out their jobs diligently. We do not engage in price cutting simply to gain contracts. We provide quotes at fair prices; prices which will ensure the customer obtains a quality clean.
contract cleaners
posted by Groupie at 8:31 PM
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